Return Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email info@columbiaspas.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Columbia Spas
Returns Department Tracking #
3808 N Sullivan Rd, Spokane Valley, WA 99216
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions
Some items can not be returned if they are opened. These include music, software, and video games.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

 

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